Engagement

Community Engagement

Although PulsePoint is commonly thought of as the “CPR app,” its importance and utility to the community goes much deeper. PulsePoint keeps your community informed of emergency activity in real time. Residents use this information on a daily basis to know when there is an accident on their commute, or if the smoke they smell is an approaching wildfire. They’ll share the routine usefulness of the app with neighbors, family and friends – and in turn they’ll help build and sustain an engaged and reliable network of CPR-trained individuals. This combination is crucial to achieving broad community adoption and sustaining a lifesaving program.

Engagement

Situational Awareness

Improving situational awareness with PulsePoint can help build safer, stronger, and more resilient communities.

INFORMATIONAL NOTIFICATIONS
In addition to nearby “CPR-needed” notifications, users can choose to be notified of significant events that may impact them. These informational notifications provide an early and automatic heads-up to local threats such as wildland fires, flooding and utility emergencies. These notifications occur in real-time and require no additional staff or effort.

AGENCY MESSAGES
In addition to dispatch system initiated incident notifications, agencies can create custom messages to directly communicate with residents via the PulsePoint app. Evacuation orders, shelter locations, sandbag filling stations, expected weather events and road closures are just a few examples of possible agency messages when app adoption in the community is strong. Agencies can also message pre-defined groups such as CERT Members and Verified Responders.

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INCIDENTS LAST 24 HOURS

Engagement

IAFC Position Statement

“Mobile technology provides an opportunity for citizens to view listings of fire, rescue and medical calls being dispatched and answered in real time. Citizen use of the app to monitor calls in progress increases familiarity with the app and its operation and provides a tremendous public relations and awareness tool.”

INTERNATIONAL ASSOCIATION OF FIRE CHIEFS

Read the full IAFC position statement, “Using Mobile Technology to Increase Cardiac Arrest Survival Rates” here.

Engagement

PIO use on social media

Public information officers routinely use PulsePoint app images to convey accurate and timely information to their communities. This is one more way PulsePoint can help keep the media and the public safer and better informed across the full spectrum of emergencies managed by your agency.

Engagement

Engagement Equals Survival

In no other medical situation is there such a vital reliance on the community.

Empowering CPR-trained citizens and off-duty professionals to improve patient outcomes and save lives by reducing collapse-to-CPR and collapse-to-defibrillation times is the promise of PulsePoint. These videos demonstrate the power of an engaged community.


View more like this or see the latest stories on Twitter.

Professional

Verified Responder

THE PROFESSIONAL VERSION OF PULSEPOINT RESPOND
Verified Responder is designed for employee use, both on-duty and off, and adds professional MDC-type capabilities to the app. Verified Responder requires an interface containing all incident types.

OFF-DUTY RESPONSE
Verified responders are notified of all nearby cardiac arrests, including those in private residences (and typically within a larger activation radius). With nearly 70% of cardiac arrest occurring in the home this is an important distinction.

ALL INCIDENTS
Typically calls of a dangerous or sensitive nature are suppressed in the community version. Whether a police assist, overdose, or bomb threat, verified responders see all incident types.

COMPLETE ADDRESSES
Verified responders are provided the exact location of every incident in the jurisdiction, including the residential common place name when available.

ROUTING
Turn-by-turn spoken directions to every incident, including real-time traffic conditions, indoor maps, satellite imagery, and navigation beyond jurisdictional boundaries.

ADDITIONAL NOTIFICATION OPTIONS
Verified responders are provided a broader range of notification options including incident types with large-scale potential such as Multi-Casualty (MCI) and Automatic/Mutual Aid.