September 6, 2017 | by

Off-Duty Professional Firefighters Partner with National Pilot Program to Save Lives

Spokane, Wash – Spokane County is the third of four sites in the United States selected for a pilot program to utilize off-duty professional firefighters in response to cardiac arrest calls in public and private settings.

The PulsePoint Verified Responder Pilot Program is being launched in Spokane through a partnership of the PulsePoint Foundation, Spokane Fire Department, Spokane Valley Fire Department, International Association of Firefighters Locals 29, 876 and 3701, and automated external defibrillator (AED) manufacturer Philips. The first two pilot sites for the Verified Responder program were implemented earlier this year in Tualatin Valley Fire & Rescue (Oregon) and the City of Sioux Falls (South Dakota). A fourth site in Madison (WI) is set to come online in the coming weeks.

More than 350,000 Americans each year have an out-of-hospital sudden cardiac arrest (SCA) where the heart suddenly and unexpectedly stops beating; nearly 90 percent are fatal. If treated early with CPR and in some cases defibrillation, the chances of survival can double or even triple.

In February 2014, PulsePoint was launched in the Spokane region to improve cardiac arrest survival rates by notifying CPR-trained citizen volunteers when someone is experiencing a cardiac emergency in a nearby public location. PulsePoint is a smart phone app designed to support public safety agencies in improving cardiac arrest survival rates. The app is now in more than 2500 communities in 35 states with more than 1,000,000 users.

“Since we launched PulsePoint here locally, we’ve grown to more than 22,000 users and hundreds of ‘CPR-needed’ activations with citizen responders,” explained Bryan Collins, Spokane Valley Fire Department Chief. “With Verified Responder, we now have the opportunity to send off-duty professional firefighters into a home or private location in response to a cardiac emergency, which will dramatically broaden our impact to save lives.”

The Verified Responder Pilot Program utilizes the PulsePoint app. In addition, Philips is providing an AED to every participating firefighter so that if they respond, they can employ the same technology that is used by emergency medical responders and physicians to restart a heart that has stopped beating. Participating professional firefighters are certified emergency medical technicians (EMTs) or paramedics who receive background checks as part of employment.

The effort will gather important data from the Spokane area pilot program and combine it with existing technology and clinical insights to inform future lifesaving strategies and products. During the pilot, King County Emergency Medical Services (EMS) in Seattle will be assisting with programmatic evaluation for potential expansion to additional communities. The pilot program runs through December 2018.

“We were proud to help introduce PulsePoint to the Spokane region three years ago,” said Brian Schaeffer, Spokane Fire Department Chief, “and we are honored to be the third site in the country selected for the Verified Responder program. We know that nearly 74 percent of cardiac incidents in Spokane County occur in a private home or location. Our off-duty first responders are dedicated to improving survival rates in our community when sudden cardiac arrest strikes in a private or public location.”

About the PulsePoint Foundation
PulsePoint is a 501(c)(3) non-profit foundation based in the San Francisco Bay Area. Through the use of location-aware mobile devices, PulsePoint is building applications that work with local public safety agencies to improve communications with citizens and off-duty personnel, empowering them to help reduce the millions of annual deaths from sudden cardiac arrest. Learn more at or join the conversation at Facebook and Twitter. The free app is available for download on iTunes and Google Play.


Media Contacts
Melanie Rose, Spokane Valley Fire Department (509) 496-3344
Michele Anderson, Spokane Fire Department (509) 742-0063

Source: Press Release

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Spokane County PulsePoint Launch

April 13, 2014 | by

PulsePoint Increases Community Awareness of AEDs

SVFD ReenactmentYour chances of surviving a heart attack at Spokane Valley City Hall soon will improve.

After learning about a new effort that uses smartphones to alert CPR-trained volunteers to life-threatening emergencies nearby, city leaders decided to purchase a heart-jolting automated external defibrillator that paramedics say can dramatically improve chances of surviving sudden cardiac arrest.

The easy-to-use medical device, which cost about $1,250, is set to arrive in the next couple of weeks.

“I think we were kind of surprised when we realized there wasn’t one here,” said Deputy Mayor Arne Woodard.

The decision came after the City Council was told last month that Spokane-area fire departments are mapping the locations of AEDs in publicly accessible sites countywide.

The electronic map is part of a smartphone app called PulsePoint that’s linked to the county’s 911 system and alerts trained volunteers to emergencies at the same time that paramedics are being dispatched. The app guides volunteers to the location of the emergency and also shows whether any AEDs are nearby.

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It’s available for free in the Apple App Store or Android Apps on Google Play. Volunteers must register.

Once the city’s new AED arrives, City Hall will be added to the PulsePoint map.

So far, authorities have mapped 102 publicly accessible AEDs in Spokane Valley and they expect that number to climb rapidly over the next year because firefighters now will be asking business owners about the availability of the devices while doing annual site checks, said Fire Chief Bryan Collins.

The Spokane Fire Department and several rural fire protection districts also are mapping AED locations.

The app was developed in northern California where Collins worked before being hired in Spokane Valley.

On average, at least two people a day go into sudden cardiac arrest across Spokane County, said Collins, and chances of survival improve the quicker CPR or AED treatment is initiated.

The PulsePoint app uses smartphone GPS technology to determine whether any CPR volunteers are near the scene of an emergency and alerts them that help is needed. The goal is to get at least hands-only CPR initiated within the first three to five minutes of sudden cardiac arrest.

See the original article on The Spokesman-Review.

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February 14, 2014 | by

Announcing the Rollout of PulsePoint in Spokane County

Media Contact: Captain Scott Crawford – (509) 954-4750, PIO Bill Clifford – (509) 928-1700

What: The Spokane County Combined Communications Center and Spokane County Fire Departments are proud to announce the arrival of the PulsePoint smartphone App in Spokane County.

When: Friday, February 14, 2014 from 10:00 AM to Noon

Where: Spokane Fire Department Field House, 1618 N. Rebecca Spokane, WA 99212

Now your smartphone can help you save a life. A free smartphone App called PulsePoint will soon be available in Spokane County. PulsePoint enables subscribers who are CPR trained to be alerted to a sudden cardiac arrest at the same time emergency responders are notified. Registered users will be notified when a sudden cardiac arrest has occurred in a public place within their vicinity. PulsePoint will give the citizen responder mapping directions, notify them of any automatic external defibrillators (AEDs) in the area, and provide radio traffic of the emergency responders. Early CPR is the key if a sudden cardiac arrest victim is to survive. When a person goes into sudden cardiac arrest, their heart, brain, and other vital organs no longer receive oxygen. Researchers have found that without early CPR within the first 3 to 5 minutes, a sudden cardiac arrest victim’s chances of survival are dramatically reduced. The free PulsePoint app can be found in the Apple App Store or on Google Play.

You only need to be willing to do “Hands-Only” CPR. According to the American Heart Association, Hands-Only CPR has been shown to be as effective as conventional CPR in the first minutes of sudden cardiac arrest. Subscribers can also view active fire and emergency medical incidents and monitor emergency radio traffic.


Welcome and introductions: Bobby Williams – Spokane Fire Chief

PulsePoint Origins and History: Bryan Collins – Spokane Valley Fire Chief

PulsePoint – Enhancing the chain of survival: Michael Metcalf, M.D. – EMS Council

Spokane County Combined Communications Center role in PulsePoint activations: Brian Schaeffer – Spokane Fire Assistant Chief

A personal story of survival: Survivor Speaker – Sudden Cardiac Arrest Foundation

On screen walkthrough of finding, downloading, installing, and configuring the app: Brian Schaeffer – Spokane Fire Assistant Chief

  • Find the app on the Apple App Store and Google Play.
  • Install the app.
  • Choose agency and alert options.
  • Learn about other features.

PulsePoint demonstration: With sudden cardiac arrest victim, PulsePoint activation, Good Samaritan response, AED acquisition, arrival of SVFD Paramedics and AMR, demonstration of Pit Crew CPR.

Closing Remarks: Bobby Williams – Spokane Fire Chief

Additionally there will be:

Knowledge experts on site to show event participants PulsePoint and help them install and configure the app on their phones and other devices.
Handouts discussing Early Activation, Early CPR, Early Defibrillation with the AED, Rapid Transport, Emergency Room and Hospital Care.
Heart healthy snacks and drinks for attendees.



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February 14, 2014 | by

Physio-Control and PulsePoint Foundation Expand CPR and AED Awareness to Hundreds of U.S. Cities

Record number of communities go live on PulsePoint App during American Heart Month

Fire Chiefs

PulsePoint Launch Event

REDMOND, Wash. and PLEASANTON, Calif. – February 14, 2014, Physio-Control, the leading provider of emergency medical response technologies worldwide, and the PulsePoint Foundation, a non-profit organization dedicated to providing mobile technologies to help everyday citizens save lives, today announced that over 200 U.S. cities and communities, across six states will be launching new PulsePoint programs during American Heart Month (February). The communities initiating the program will be promoting the PulsePoint mobile phone app and expanding their citizen responder CPR and public access AED programs to millions of new potential citizen responders.

The PulsePoint app alerts CPR-trained citizens by smartphone of sudden cardiac arrest (SCA) emergencies in their proximity and provides the location of the nearest public access AEDs. Deployment of the PulsePoint app can significantly strengthen the “chain of survival” by improving bystander response to SCA victims in public settings and increasing the chance that lifesaving steps will be taken prior to the arrival of emergency medical services (EMS) professionals. Just two years after launching outside the San Ramon Valley, CA the PulsePoint app has been adopted by over 500 cities in 17 states.

“One of the most exciting things about the growth of PulsePoint is the increasing ability of CPR-trained individuals to share their lifesaving skills seamlessly across agency borders,” said Richard Price, President of the PulsePoint Foundation. “As these connected citizens travel to work, shop in a neighboring town, or travel to another State on vacation, they remain in reach within any PulsePoint-protected community.”

“The multiple PulsePoint app launches taking place during American Heart Month show the power of community momentum around sudden cardiac awareness and the importance of using CPR and AEDs to impact survival rates,” said Physio-Control CEO and president, Brian Webster. “It’s exciting to partner with PulsePoint and communities across the country to expand the reach of lifesaving technologies to the citizen responders.”

Out-of-hospital cardiac arrest is a leading cause of death in the United States, accounting for an estimated 424,000 deaths each year, more than 1,000 deaths per day. The American Heart Association estimates that effective bystander CPR, provided immediately after cardiac arrest, can double or triple a person’s chance of survival. However, less than half of cardiac arrest victims receive bystander CPR and even fewer receive a potentially lifesaving therapeutic shock from a public access AED. Improving bystander CPR rates and access to AEDs is critical to survival. Read more about the Emergency Cardiovascular Care 2020 Impact Goal of doubling out-of-hospital CPR bystander response.

“The American Heart Association is dedicated to strengthening the processes that can improve the chance of surviving sudden cardiac arrest to help save more lives,” said Robert W. Neumar, M.D., Ph.D., professor and chair of the University of Michigan Medical School’s Department of Emergency Medicine. “We are always thrilled to see innovative ways for communities to improve their Chain of Survival. In communities where awareness is high and the Chain of Survival is strong, the usual survival rates for out-of-hospital cardiac arrest can be doubled or tripled,” said Neumar, who serves as Chair of the American Heart Association’s Emergency Cardiovascular Care Committee.

Testimonials from February 14 PulsePoint app activations:

“PulsePoint is the embodiment of a new generation of civic innovation. By combining the rising ubiquity of smartphones with public safety and citizen participation, a new model of community engagement emerges,” said Jonathan Reichental, Ph.D., Chief Information Officer, City of Palo Alto. “PulsePoint brings data and social good to the forefront in saving lives and empowering a more active democracy. It’s the shape of things to come.”

“We have been training our citizens in CPR and facilitating the placement of AEDs throughout our jurisdiction for many years. We’re very excited to now have PulsePoint as the glue to bind it all together,” said Bryan Collins, Fire Chief for the Spokane Valley Fire District in Spokane Washington.

“PulsePoint turns our individual CPR trained citizens into a powerful connected network of first responders,” said Suffolk County Executive Steve Bellone. “By having the ability to alert these individuals to nearby CPR needed events, and informing them of the location of the closest public AED, we believe we can improve the odds of surviving a cardiac arrest on Long Island. We are proud to be the first agency to deploy PulsePoint on the East Coast.”

American Heart Month PulsePoint App launches include:

Aberdeen Fire & Rescue (SD) Palo Alto Fire Department (CA)
Airway Heights (WA) Rocky River Fire Department (OH)
Anderson County Sheriff’s Office (SC) Santa Clara County Fire Department (CA)
Bay Village Fire Department (OH) Santa Clara Fire Department (CA)
Chagrin Falls Fire Department (OH) South Santa Clara County Fire District (CA)
Chagrin Falls Suburban FD (OH) Spokane County Fire District 13 (WA)
Clackamas Fire District 1 (OR) Spokane County Fire District 3 (WA)
Cleveland EMS (OH) Spokane County Fire District 4 (WA)
Fairview Park Fire Department (OH) Spokane County Fire District 8 (WA)
Gilroy Fire Department (CA) Spokane County Fire District 9 (WA)
Medical Lake Fire Department (WA) Spokane Fire Department (WA)
Milpitas Fire Department (CA) Spokane Valley Fire Department (WA)
Morgan Hill FD/CAL FIRE (CA) Suffolk County Fire, Rescue and Emergency Services (NY)
Mountain View Fire Department (CA) Sunnyvale Department of Public Safety (CA)
North Ridgeville Fire Department (OH) Westlake Fire Department (OH)
Orange Village Fire Department (OH) Woodmere Fire Department (OH)
North Olmsted Fire Department (OH)

About Physio-Control
Physio-Control, Inc. is headquartered in Redmond, Washington. The company operates in over 100 countries and is the world’s leading provider of professional emergency medical response solutions that predict or intervene in life threatening emergencies. To learn more visit, or connect with us at @PhysioControl , or

About the PulsePoint Foundation
PulsePoint is a 501(c)(3) non-profit foundation based in the San Francisco Bay Area. Its mission is to make it much easier for citizens who are trained in CPR to use their life saving skills to do just that…save lives! Through the use of modern, location-aware mobile devices PulsePoint is building applications that work with local public safety agencies to improve communications with citizens and empower them to help reduce the millions of annual deaths from sudden cardiac arrest. Learn more at or join the conversation at and @PulsePoint.

Media Contact: Jennifer Roth / Physio-Control / / Tel: 206.617.4167


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