A one-time implementation fee of $10,000 is charged to interface a dispatch center (PSAP) to PulsePoint and announce the apps to the community. The PSAP and associated agencies are assigned a dedicated PulsePoint Project Manager (PM) to ensure a well planned and executed project. The PM manages all aspects of the implementation including interface installation and testing, NEAR Registry integration, training of administrative users, and marketing support for the community launch. As part of the implementation, agency branded collateral materials are prepared for community launch events and ongoing promotional use.
RECURRING COSTS
Tiered annual license fees (based on population served) safeguard the long-term sustainability of the apps and are used to directly benefit our users. These fees support the Foundation and ensure consistent performance, reliable and timely technical support for agency and community app users, and a steadily improving product.
Tier
Pop. Served by PSAP
Annual Subscription
Small Community
<50,000
$8,640
Tier 1
50,000-299,999
$11,340
Tier 2
300,000-749,999
$19,440
Tier 3
750,000-1.5M
$27,540
Tier 4
>1.5M
$43,740
NEAR Registry
All communities are welcome to use the National Emergency AED + Resource (NEAR) Registry and supporting tools at no charge, regardless of whether they use PulsePoint Respond. The registry provides centralized access to AEDs, bleeding control kits, epinephrine and naloxone, so they can be identified and deployed during life-threatening emergencies. The NEAR Registry is hosted and administered by the PulsePoint Foundation.
The registry integrates with public safety applications such as emergency call handling software and telecommunicator medical guidance systems to inform callers of nearby emergency resources. In PulsePoint Respond communities, the registry can notify AED owners, responsible parties, and AED response program members when their device may be needed nearby.
Professional Services
CAD VENDOR CHANGE
A $7,500 fee is charged to replace a production interface when an agency changes CAD vendors and installs a completely new dispatch system. During a CAD conversion project, PulsePoint will establish a second interface to the new CAD in parallel with the existing PulsePoint interface to ensure a seamless and timely cutover to the new CAD.
ADD-ON AGENCIES
After the initial implementation, if a PSAP adds an agency (or multiple agencies at the same time) a $2,500 fee is charged. The PSAP and associated add-on agencies are assigned a dedicated Project Manager (PM) to ensure a well planned and executed project. The PM manages all aspects of the implementation, including interface installation and testing, AED registry integration, training of administrative users, and marketing support for the community launch. As part of the implementation, agency branded collateral materials are prepared for community launch events and ongoing promotional use.
PulsePoint is a public 501(c)(3) non-profit foundation and the sole provider of PulsePoint products.
