Price Book
Pricing
PulsePoint Respond
STARTUP COSTS
A one-time implementation fee of $10,000 is charged to interface a dispatch center (PSAP) to PulsePoint and announce the apps to the community. The PSAP and associated agencies are assigned a dedicated PulsePoint Project Manager (PM) to ensure a well planned and executed project. The PM manages all aspects of the implementation including interface installation and testing, AED registry integration, training of administrative users, and marketing support for the community launch. As part of the implementation, agency branded collateral materials are prepared for community launch events and ongoing promotional use.
RECURRING COSTS
Tiered annual license fees (based on population served) safeguard the long-term sustainability of the apps and are used to directly benefit our users. These fees support the Foundation and ensure consistent performance, reliable and timely technical support for agency and community app users, and a steadily improving product.
Tier Pop. Served by PSAP Annual Subscription Small Community <50,000 $8,000 Tier 1 50,000-299,999 $10,500 Tier 2 300,000-749,999 $18,000 Tier 3 750,000-1.5M $25,500 Tier 4 >1.5M $40,500
PulsePoint AED
AED REGISTRY
All communities are welcome to use the National Emergency AED Registry (NEAR) and supporting tools regardless if they use PulsePoint Respond. There is no charge to use the NEAR Registry, including the supporting PulsePoint AED apps, resources, and third-party integrations (e.g., dispatch center AED recommendations). The registry is administered and funded by the PulsePoint Foundation as a key component in its lifesaving mission.
Professional Services
CAD VENDOR CHANGE
A $7,500 fee is charged to replace a production interface when an agency changes CAD vendors and installs a completely new dispatch system. During a CAD conversion project, PulsePoint will establish a second interface to the new CAD in parallel with the existing PulsePoint interface to ensure a seamless and timely cutover to the new CAD.
ADD-ON AGENCIES
After the initial implementation, if a PSAP adds an agency (or multiple agencies at the same time) a $2,500 fee is charged. The PSAP and associated add-on agencies are assigned a dedicated Project Manager (PM) to ensure a well planned and executed project. The PM manages all aspects of the implementation, including interface installation and testing, AED registry integration, training of administrative users, and marketing support for the community launch. As part of the implementation, agency branded collateral materials are prepared for community launch events and ongoing promotional use.
PulsePoint is a public 501(c)(3) non-profit foundation and the sole provider of PulsePoint products.
PulsePoint Respond
STARTUP COSTS
A one-time implementation fee of $10,000 is charged to interface a dispatch center (PSAP) to PulsePoint and announce the apps to the community. The PSAP and associated agencies are assigned a dedicated PulsePoint Project Manager (PM) to ensure a well planned and executed project. The PM manages all aspects of the implementation including interface installation and testing, AED registry integration, training of administrative users, and marketing support for the community launch. As part of the implementation, agency branded collateral materials are prepared for community launch events and ongoing promotional use.
RECURRING COSTS
Tiered annual license fees (based on population served) safeguard the long-term sustainability of the apps and are used to directly benefit our users. These fees support the Foundation and ensure consistent performance, reliable and timely technical support for agency and community app users, and a steadily improving product.
| Tier | Pop. Served by PSAP | Annual Subscription |
| Small Community | <50,000 | $8,000 |
| Tier 1 | 50,000-299,999 | $10,500 |
| Tier 2 | 300,000-749,999 | $18,000 |
| Tier 3 | 750,000-1.5M | $25,500 |
| Tier 4 | >1.5M | $40,500 |
PulsePoint AED
AED REGISTRY
All communities are welcome to use the National Emergency AED Registry (NEAR) and supporting tools regardless if they use PulsePoint Respond. There is no charge to use the NEAR Registry, including the supporting PulsePoint AED apps, resources, and third-party integrations (e.g., dispatch center AED recommendations). The registry is administered and funded by the PulsePoint Foundation as a key component in its lifesaving mission.
Professional Services
CAD VENDOR CHANGE
A $7,500 fee is charged to replace a production interface when an agency changes CAD vendors and installs a completely new dispatch system. During a CAD conversion project, PulsePoint will establish a second interface to the new CAD in parallel with the existing PulsePoint interface to ensure a seamless and timely cutover to the new CAD.
ADD-ON AGENCIES
After the initial implementation, if a PSAP adds an agency (or multiple agencies at the same time) a $2,500 fee is charged. The PSAP and associated add-on agencies are assigned a dedicated Project Manager (PM) to ensure a well planned and executed project. The PM manages all aspects of the implementation, including interface installation and testing, AED registry integration, training of administrative users, and marketing support for the community launch. As part of the implementation, agency branded collateral materials are prepared for community launch events and ongoing promotional use.
PulsePoint is a public 501(c)(3) non-profit foundation and the sole provider of PulsePoint products.