PulsePoint COVID-19 OHCA

May 20, 2020 | by

PulsePoint Resources During COVID-19


The New England Journal of Medicine reported a 58 percent increase in the number of out-of-hospital cardiac arrests (OHCAs) in the first 40 days of the COVID-19 pandemic in Italy, as compared with the same period last year. Many U.S.-based hot spots have reported a similar increase in OHCA as the pandemic spreads.

  • With social distancing and a reduction in public space use during the pandemic, along with hospital avoidance, more cardiac arrests are occurring at home, and survival rates are lower due to delays in CPR and AED use.
  • Bystander CPR was down more than 15 percent during this period.
  • It’s estimated that COVID-19 accounts for 77.4 percent of the increase in cases of OHCA.

Another consequence of the COVID-19 pandemic, as reported by The New York Times, has been the disproportionate number of first responders exposed to the virus. This has resulted in some emergency workers holding off on or lessening the time they perform “risky procedures like CPR.” In New Jersey, University Hospital ambulances said they typically saw three to five cardiac arrests in a 24-hour period, but in April they averaged 14 per day.


PulsePoint is committed to supporting public safety agencies and continues to develop features that help agencies effectively and safely respond to OHCA events and create greater crew awareness of potential COVID-19 related incidents.

PulsePoint offers Verified Responder for medically trained community members and Verified Responder Pro for public safety agency employees. These users are notified of all cardiac arrest events, including those in private homes, with a larger activation radius if desired. 

Verified Responder

PulsePoint Verified Responders are invited members of the community with medical or rescue training such as public safety retirees, firefighters from local agencies living in the jurisdiction, CERT members, doctors, nurses, and residential security staff or residents with special neighborhood responsibilities. These users share all the basic functionality of PulsePoint Respond with the addition of residential response.

Verified Responder Pro

PulsePoint VR Pro COVID-19

PulsePoint  Verified Responder Pro is intended for agency personnel who are provided advanced functionality. Professional verified responders are shown all calls in the jurisdiction along with complete address information and routing for all incident types. These users receive additional notification options and more detailed incident information, such as calls coded as COVID-19 related.

Real-time COVID-19 reporting is available to PulsePoint agencies upon request. This can help agencies and first responders manage exposure tracking and may also be a data point to predict future positive COVID-19 cases and assist with resource planning.

These features are available to all PulsePoint agencies currently using Verified Responder.

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May 31, 2019 | by

PulsePoint Respond June 2019 Update

Take a look at what we are launching in June.

Update notes for iOS v4.3 and Android v4.5.


PulsePoint CPR Needed Alert

We’ve completely overhauled the way users interact with the app when a “CPR Needed” alert is received. Users now indicate if they intend to respond or not. If responding, a new user interface design offers more information including the ability to listen to live dispatch audio (if offered by the agency).

Watch a 30-second app preview of the new alert sequence.


PulsePoint Incident Map

Active incident map pins are now red.

Some incident icons have been revised.


PulsePoint Map Settings

A new map option has been added to suppress the display of recent incidents (gray pins).

All map preferences now persist between sessions.


PulsePoint AED Map Clustering

AEDs near each other now gather together into clusters to make viewing the map easier at different zoom levels.

New AED icons are now in use including a “+” badge to indicate collocated items are present.


PulsePoint AED Colocated Resources

An expanded AED detail box is now used to display colocated Naloxone (e.g., Narcan®) and Epinephrine (e.g., EpiPen®), along with Bleeding Control Kits.



PulsePoint VR Destination Street View

The incident detail box on the map page now contains a thumbnail image of the destination address in place of the incident type icon. Tap the thumbnail to open an interactive Street View panorama of the incident location.

This window into the incident location provides responders with early awareness of the destination and structure with immediate insight into the number of stories, roof type, construction features, etc. while still enroute to the scene.

PulsePoint VR Destination Street View

The panorama can be zoomed, rotated and tilted to determine business type, evaluate exposures, sight utility lines, identify access challenges, etc.

The CPR needed activation screen also offers destination Street View.

On incidents where Street View imagery is not available the original incident type icon will appear in place of the thumbnail.

This feature is considered experimental. Feedback on your experience is appreciated.


PulsePoint VR CPR Needed

Tap the new ID Badge icon to display a personal digital ID directly from the CPR needed activation screen.

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