PUBLIC CPR RESPONDER
Public CPR Responders attest to CPR/AED training and self-manage enrollment within the app. This responder type requires no agency involvement other than encouraging participation and promoting program goals during community outreach opportunities. Public CPR Responders typically represent the greatest number of eligible responders in a community.

REGISTERED CPR RESPONDER
Registered CPR Responders are securely managed directly by the agency through the PulsePoint administrative console.

PROFESSIONAL RESPONDER
Professional Responders (typically agency employees) are securely managed directly by the agency through the PulsePoint administrative console.

Improving situational awareness with PulsePoint can help build safer, stronger, and more resilient communities.

RISK AWARENESS
Public interest alerts allow all user levels to stay mindful of important incident activity that may be impactful. These informational notifications provide an early and automatic heads-up to local threats such as wildland fires, flooding and utility emergencies. Making the public aware of risks and helping them be prepared is an essential component of community risk reduction.

DAILY USEFULNESS IS KEY TO ENGAGEMENT
Users share the daily usefulness of PulsePoint with neighbors, family, and friends, and in turn, they help build and sustain a dynamic and reliable network of CPR-trained individuals.

KNOW THE WHOLE STORY
From a tap on the incident list, Professional Responders are provided additional details to improve their response capabilities and effectiveness. Available information varies between dispatch environments, but common data points include common place names, cross streets, radio channels, and incident narratives.

TURN TRAVEL TIME INTO STRATEGY TIME
The map thumbnail at the top of the details page opens to a full-screen, single-incident response map. This map displays map layers such as hydrants and preplans, real-time traffic conditions, and additional response aids such as destination view imagery. Since PulsePoint is an app, every crew member has access to this information—not just one seat.

GO THERE BEFORE YOU GET THERE
With Destination View professional users can view street-level imagery of where they're going before they arrive. Tap the Destination View thumbnail to view an interactive 360° daytime panorama of the destination address. The imagery can be panned, zoomed, and tilted to determine business or structure type, evaluate exposures, sight utility lines, identify access challenges and generally improve situational awareness while traveling to the scene.

On iOS, Destination View is based on Apple Look Around and is only available in select cities, but the list continues to grow. We use Street View for this functionality on Android.

PROMOTE AND BUILD YOUR COMMUNITY REGISTRY
All user levels can view the AED map layer. Tapping an AED icon displays additional details including business/location name, AED location description, business open/closed status, and a contextual image of the AED, if available.

SECURE A SUPPLY
Firefighters can easily display the fire hydrant map layer when responding to incidents that may require a hydrant. Icon colors can be used to indicate expected hydrant performance or to meet other local standards. Tapping a hydrant icon displays additional hydrant characteristics, such as flow and outlet configuration, if available.

BIRD'S-EYE VIEW
Traffic cameras provide real-time visual information that can improve response to traffic and weather-related highway incidents when immediately available to emergency personnel. All user levels can view the traffic camera map layer allowing public users to verify traffic conditions and make informed travel decisions.

Green video camera icons indicate the location of traffic cameras. Tap the icon to display the available media (still image and/or live stream).

Available in v4.19

INSIGHT THAT ONLY CAD NOTES CAN PROVIDE
The event chronology provides valuable, real-time information that is often unavailable to responding personnel. Incident narratives provide unique insight into a progressing event that, when shared, can help provide a common operating picture and improve situational awareness.

The narrative timeline appears on the incident detail page. It includes all entries from event creation through final disposition and is continually updated in real time.

All PulsePoint AED users can view AED locations, including colocated resources such as bleeding control kits, epinephrine, and naloxone. These users can also recommend new AED locations and provide feedback on existing AEDs in the registry.

INCREASED REGISTRY OVERSIGHT AND QUALITY
Professional Responders are granted additional rights to approve community-recommended AEDs and manage basic aspects of the registry.