Verified Responder Webinar

Session Questions

PulsePoint implementations are typically championed and led by local Fire/EMS agencies. If you are with a public safety agency we are happy to assist you with the process. Simply reach out to us at to get your community PulsePoint connected.

Although we are working hard to make public safety agencies aware of PulsePoint, you can definitely help by expressing interest to your local fire chief, EMS official, and elected officials such as your mayor, council member or supervisor. A simple note, phone call or public meeting comment would ensure that they are aware of PulsePoint. Expressing your personal willingness to participate in improving local cardiac arrest survival rates through CPR and AED use would likely be well received and go a long way to help move things up in priority. We have found that City Hall does listen and is quite willing to bring PulsePoint to the community.

Download a sample advocacy letter PDF | Word.

The foundation does not designate Verified Responder status. Verified responders are assigned and managed exclusively by PulsePoint agencies.

PulsePoint Respond is the version you download from the App Store or Google Play and is meant for members of the community interested in staying informed of local emergency activity and those that are trained in CPR and willing to assist if a cardiac arrest occurs in a public place near them. These users see a filtered list of incidents in the app and are only notified of cardiac arrest events in public locations.

Verified Responder Pro is specifically designed for public safety agency employees for use both on duty and off. Verified Responder Pro removes filters and other restrictions that are placed on the public version of the Respond app and adds additional features designed for professional use.

Verified Responder is for invited members of the community with medical or rescue training including medical professionals, city employees or residents with special neighborhood responsibilities. These users share all the basic functionality of PulsePoint Respond with the addition of residential cardiac arrest response.

See feature matrix for a complete product comparison.

Typically you are invited to participate in the verified responder program by a single agency where you work or live. Most agencies will activate all verified responders for a residential cardiac arrest, including those from other agencies. However, agencies can limit residential response to just those they have invited.

In most agencies an AED is not required equipment, as early CPR alone is a very positive intervention. Specific requirements for equipment including PPE are set at the local level.

The costs associated with implementing PulsePoint Respond and PulsePoint Verified Responder vary depending on agency size and dispatch environment. If you’d like specific pricing for your agency, please reach out to Kraig Erickson at

The American Heart Association recently issued new recommendations regarding hands-only CPR during the COVID-19 pandemic. See