Quick Start Guide

Respond for Web

Respond for Web offers a customizable, browser-based view of PulsePoint incident feeds at web.pulsepoint.org.
 

Respond for Web

Feed Settings

  • To access the Feed Settings page, click or tap the edit icon (pencil) next to the feed name. Alternatively, you can click or tap the menu icon (vertical ellipsis/three dots) and select Edit Feed.
  • Click the Find Agencies button to search and add agencies to your feed. Remove agencies using the X in their name tag.
  • By default, all incident types are included. Optionally, select a subset of incident types using the dropdown list and Add button.
  • Uncheck Show Medical Incidents to exclude medical incident types from the feed.
  • Uncheck Show Recent Incidents to exclude closed incidents from the feed.
  • Enter a name for your feed and click or tap the Save and View button. Although a name is optional you may find it helpful if you create multiple feeds.

Respond for Web

Saved feeds

  • Access the Saved Feeds page with a click or tap of the menu icon (vertical ellipsis/three dots) and then select View All Feeds.
  • Switch between Saved Feeds with a click or tap of the View Button.
  • Use the Link icon to copy/share the feed settings.
  • Use the Trash icon to remove the feed.
  • Use Create New Feed in the menu to add a feed.

Respond for Web

Incident Details

  • Click or tap on a card in the incident list to access additional details. Alternatively, click or tap on an incident map pin and use the View Details button. Use the browser back button or the PulsePoint header logo to return to the incident list.

  • The color-coded identifiers (e.g., BC2, E121) are the call signs/radio IDs of agency units, such as engines, chief officers and ambulances assigned to the incident. The colors indicate their dispatch status such as enroute, onscene, or cleared from the incident. You can learn the colors by referencing the Assigned Units section.
  • Click or tap the agency logo/name to view the agency profile. Here you can learn more about the agency, including social media accounts, and in many cases, a unit legend that can help decipher the resource abbreviations.

Respond for Web

Additional tips and resources

  • Use the Live Radio button to stream radio traffic of agencies in your feed. Note that not all agencies offer a radio feed.
  • The Respond for Web display will update automatically. The header contains a countdown icon that visually represents the time remaining until the next refresh. You can force a refresh early with a click or tap of this icon. In addition to the incident list, the map will refresh and recenter based on new incidents appearing, however, if you interact with the map (pan, zoom, etc.) the map will not recenter until you click or tap the Reset Map button at the top of the map.
  • View Automated External Defibrillator (AED) locations by checking Show AEDs in the upper right corner of the map. You can add an AED by visiting aed.new or using the PulsePoint AED app. AEDs locations are provided by the National Emergency AED Registry (NEAR).
  • Learn more about the various incident types displayed in PulsePoint Respond.
  • For additional functionality including real time incident notifications, download the PulsePoint Respond app for iOS or Android.
  • Other questions or feedback? Email us at support@pulsepoint.org.