Tagged with: Hosted AED Registry

APCO Intellicomm Logo

August 6, 2023

APCO Intellicomm and PulsePoint provide free integration, displaying AED locations for 9-1-1 telecommunicators

Public safety telecommunicators utilizing APCO’s IntelliComm software can now quickly direct 9-1-1 callers during time-critical cardiac emergencies to the closest automated external defibrillator (AED). The life-saving advancement comes from the implementation of an AED geolocation plan between APCO’s IntelliComm and the PulsePoint Foundation.

The tool enables 9-1-1 telecommunicators to inform callers of the location of AEDs while using existing medical dispatch protocols within IntelliComm’s software, with no changes to workflow—saving critical time during life-threatening emergencies.

Each year in the U.S., there are approximately 360,000 Emergency Medical Services (EMS)-assessed cardiac arrests outside of a hospital and on average, less than 10 percent of victims survive. The keys to survival are early recognition, early CPR and early defibrillation. Action taken by bystanders prior to the arrival of EMS results in victims being two to three times more likely to survive.

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PulsePoint AED Registry Graphic

January 7, 2021

Emergency Telecommunicators Need Access to a Community AED Registry

Public Safety Answering Point (PSAP) telecommunicators are a critical link in the cardiac arrest chain of survival. Placing the proper tools in their hands can improve outcomes.

The PulsePoint Foundation provides PSAP technology to make "Is there an AED nearby?" an unnecessary question during cardiac arrest call processing while also advocating for broad adoption of this lifesaving capability. Our goal is for the telecommunicator to instead inform the caller of the location of nearby AEDs. Consider how much more effective it would be to say, “there is an AED at that store,” and direct the caller to “send someone to retrieve the AED from the customer service counter,” as CPR instructions begin? We back our advocacy and commitment with comprehensive and accessible resources. By providing exceptional, industry-supported AED registry solutions at no cost—and we genuinely mean free in all aspects—we strive to remove deployment impediments.

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